Do this by:

• Selecting a registered mover, understanding the contract terms and conditions, and knowing the difference between a mover and a broker.
• Reading and verifying that the documents provided by your mover are complete before you sign them.
• Making your mover aware of your high value items.
• Being available at the time of pickup and delivery of your shipment or have a representative act on your behalf.
• Notifying your mover if something has changed regarding your shipment (i.e., move dates, additional items).

Know your rights before you move:

Dated and signed document outlining all charges, including transportation, and advanced charges as well as liability coverage information for each shipment transported by your mover.

Written confirmation of the shipment services you requested, including moving dates, amount of liability chosen, contact information, etc.

Documentation of your moving contract's terms and conditions, which often doubles as the freight bill, or total cost of transportation.

Record of the existence and condition of each item moved.

Additional moving tips:

• Never sign a blank or incomplete estimate unless your final moving cost is determined after your move and based on the actual services provided.
• Do not agree to have shipment picked up or delivered "as soon as possible".
• Never sign a receipt if it contains language releasing or discharging your mover from liability.

Protect your move make your move with confidence:

When you move, it's more than just stuff that gets loaded onto the moving truck. Your life's memories are precious cargo that deserves special care. Get the facts about moving and use the free tools from the Federal Motor Carrier Safety Administration to protect yourself from moving fraud and move with confidence.

• 16.1 million households in the U.S. move each year. That's 1 in 10!
• About 4 million people move across state lines each year. That's more than the population of Oklahoma!
• The average interstate move costs thousands of dollars. Get a written estimate from the mover when planning your move.
• Moving fraud can end up costing much more than you would spend on a move. The average loss claim is about$ 16,200.
• More than 5,900 consumers filed moving fraud complaints with FMCSA in 2018. 39% 57% Rogue movers are difficult to pin down. While most moving companies are legitimate and do quality work, rogue movers exist. Consumers can file complains online at www.protectyourmove.gov.
• 39% of complaints report loss or damage to property. Some goods never make it to their destination while others arrive damaged.
• 57% of complaints report overcharges. Unsuspecting consumers experienced costs that were not agreed upon.
• 7% of complaints are hostage load situations.